Our Telephone Banking Center use international advanced computer communication technology, combining of voice, net, data and video. Phone Banking service provides 24hr all-day and all-place financial service for clients through phone, short message, fax, email.

1. 24hr verbal report the lost to ensure the safety of your account

If by any chance you lost your bank card and none of the CMBC branches are reachable, please call 95568 to report the lost.

2.Account inquires service, aware of your account status at anytime

No matter you inquire through auto-service or manual service, you can always obtain the balance and historical activity details on all of your accounts.

3.Transfer service allows you transfer your money among accounts

You can call 95568 telephone banking center to transfer money among client’s accounts.

4. Fax service provides bank statement

Call 95568 telephone banking center to get account statement immediately.

5. Counseling Services, solve your problem at anytime

If you have any question when you do business, please call 95568 telephone banking center. We are waiting for your calling in 24hr.

6. Inquire PIN modification service protects your privacy

Through 95568 telephone banking center, personal client can modify inquire PIN number of Minsheng Card, current account and saving account, and enterprise client can modify inquire PIN number of their corporate card, saving account and loan account.

7.Accept complaint and suggestion in order to offer better service to you

If you have any dissatisfaction about CMBC service, please call 95568 client service center at any time, we will give your approving reply as soon as possible. If you have any suggestions, please also call us on 95568 at any time. We will improve our service and award you for your great suggestion.

8.Information notice: your personal financial secretary

You will receive important information, including changes of your account, new service introduction, notice of due loan, from CMBC through short message, fax, email and post.

9.Foreign exchange trade: your new investment channel

You can transact your personal foreign exchange trade in 24hr through 95568 Telephone Banking Center. Moreover, we will provide timely and plenty foreign exchange information.

10. Security investment service: more convenient way to invest stocks

You can directly use your CMBC bank account to purchase stocks, inquire market information and so on through phone banking.

11.Book flight and hotel

You can also book hotel and flight ticket through 95568 for your demand of traveling and businesses. We will add more value-added service for better experience.