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VIP at Airport
· Airport VIP Clients
· Airport VIP Service Content
· Airport VIP Lounge Service Process
· Notice for VIPs
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· Content for Medical and Health Service Channel
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  Airport VIP Service Content:
  • Rest at CMBC VIP Lounge
    Free tea and candies etc
    Free local telephone and Internet access
    Indoor information TV, books and magazines
  • Information inquiry, reminded boarding
    Check flight, take-off and landing time, aircraft position, boarding gate, reminded boarding time
  • Assist in the check-in formalities or do it for you
  • Replacing air ticket with boarding card
    Consignment of luggage
  • Safety screening pass exclusive for VIP guests
  • Guidance by dedicated person
  • Transport for remote aircraft position
 Airport VIP Clients:

* CMBC Diamond Card holder can enjoy CMBC airport VIP service throughout China.

* CMBC Diamond Card holder can carry an entourage.

 Airport List:

Domestic Airport List,    Overseas Airport List

 Telephone Number for Booking Airport VIP Service:

* You are welcome to dial 95568, press 6 for VIP service.

 Airport VIP Lounge Service Process:
   
 
Call 95568, the CMBC VIP Service Hotline
 
 
Dial 6 for VIP Service
 
 
According to the voice prompt, select VIP service item
 
 
Declare Diamond Card number, and information on flight etc
 
 
VIP service professionals reply to you through telephone or text message if your booking is successful or not
 
 
Rest in the Airport VIP Lounge
 
 
Receptionist will handling the boarding formalities for you
 
 
Receptionist reminds you for boarding and going through the exclusive security screening pass
 
 
Boarding(or transport for remote aircraft position)
 
   

* Note: In Shanghai, Xi’an, Fuzhou, Nanjing, Ningbo and Taiyuan, you need to pass security screening before entering the airport VIP lounge of CMBC.

 To be noted by VIP guests:

* Booking is needed for the aforesaid services. To avoid any delay to your trip, please call 95568, our VIP service hotline, 4 hours in advance for booking.

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