CMBC is Awarded the Prize of Ten Best Electronic Banks

2010-2-9

On February 3, 2010, Wise Money magazine agency, together with the China National Radio, the Business Channel of Beijing TV, Financial Times, Sohu.com, JRJ.com, ifeng.com, Beijing Oriental Wealth Financial Consulting Co., Ltd. held in Beijing the grand "Wise Money 2009 Financing Billboard" awarding ceremony, which was attended by Yang Zaiping, the full-time vice president of China Banking Association, hundreds of leaders from financial agencies including banks, securities, fund and insurance, experts and scholars on finance and economics, elite from the real estate and automobile industry, and journalists from more than 30 major media.

Building on the principle of fairness, justice and objectivity, the activity of "Wise Money 2009 Financing Billboard" went through three steps of preliminary selection through research and survey, on-line selection and scoring by the expert panel before the final evaluation and selection of the best financial agency in Chinese financial world, ten best bank financing products and ten best electronic banks, which provide the investors with authoritative and guiding financing billboard and investment standard for reference, and broaden people's recognition of brand value of financial agencies and outstanding financing products, thereby playing a significant role in people's scientific investment and financing. During the selection, the leading class electronic bank products and service of CMBC has won unanimous praise from the professional evaluating company, Internet users and experts, and was awarded the prize of "Ten Best Electronic Banks" on  "Wise Money 2009 Financing Billboard",

CMBC has long been insisting on the service principal of "Customer First", and committed to the innovation of electronic bank products and services, and the optimization of product system through the step by step introduction of the Private Internet Banking, Enterprise Internet Banking, Telephone Banking, Mobile Phone Banking and "E" Link, setting up for the clients a strongly functional, safe and reliable, convenient and easy, meticulous service system for electronic banking products, which has effectively met the demands of the market and the clients, and resulted in the rapid development of client scale and transaction volume, and the increasingly growth of client satisfaction. Particularly in 2009, CMBC has kept on strengthening the research and development of products, and optimizing the Internet Banking and Telephone Banking by introducing pre-plating certificate U Key , Memorial Seven-colored U Key of the 11^th National Games of the People's Republic of China, pre-plating certificate U Key for Enterprise Internet Banking, “4006895568” service hot line for enterprise clients, etc. which have largely improved the function of the products and service capability. In order to secure the clients' transactions, CMBC greatly enhanced the safety construction of electronic bank by putting forward the monitoring system for electronic bank transaction exposure, conducting periodic business examination, strengthening risk management, providing active supervision service of fishing web-sites, and introducing on-line anti-virus function together with China Financial Certification Authority and Jiangmin Software, which has created a safe and reliable electronic banking transaction environment from the aspects of bank side, Internet and client side. CMBC also increased the favors of electronic bank to present more substantial benefits to the clients. In order to reduce the transaction cost and enhance experience for the clients, CMBC decreased the remittance fee through Internet Banking and adopted more preferential and competitive charging standard compared with counter business and other competitors in the same industry. Personal common card users will be charged only ￥2 for each intra-city inter-bank transfer through Internet Banking, ￥1 for inter-city intra-bank transfer of ￥1000,  ￥4.4 for inter-city inter-bank transfer of ￥10000, a 80% discount on the counter transfer fee. VIP card users can enjoy greater favour when making money transfer through Internet Banking. Meanwhile, CMBC has carried out the all year long and holiday activities including "Constant Prizes by Minsheng U Key Keep Your Spirit High", and "New Year 'Favour' by Minsheng Internet Banking Make Your Financing and Transfer Delightful", which has granted thousands of clients exquisite prizes including bullion and tour card.

The superior electronic bank products and services of CMBC has gained unanimous praise and strong support from the clients, which resulted in the active opening of and transaction through Internet Banking, more than 60% replacing rate of counter business indicating that 2 out of 3 transactions are accomplished through Internet Banking, which has largely reduced the operation cost for CMBC, saved time, energy and transaction fee for the client, and proved electronic bank as the best channel to realize win-win for the bank and client. From now on, CMBC will continue making active exploration for and responses to the clients' demands, and providing superior electronic bank products and services.

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